How to uninstall and reinstall the app
Uninstalling and reinstalling an app is a great way to troubleshoot any issues you may be experiencing. Here's how to do so:
On iPhone/iPad- In the applications screen, hold down your finger on the app icon you'd like to delete then tap the 'X' when it appears.
- Go to the app store and search for the app again select "Install."
- In the applications screen, hold down your finger on the app icon and select "uninstall."
- Go to the Google Play store and search for the app again and select "Install."