How to uninstall and reinstall the app

Uninstalling and reinstalling an app is a great way to troubleshoot any issues you may be experiencing. Here's how to do so: 

On iPhone/iPad
  1. In the applications screen, hold down your finger on the app icon you'd like to delete then tap the 'X' when it appears.
  2. Go to the app store and search for the app again select "Install."
On Android device
  1. In the applications screen, hold down your finger on the app icon and select "uninstall."
  2. Go to the Google Play store and search for the app again and select "Install."
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